New State Mobile V0.9.39: Krafton addresses Game Freeze Issue in Akinta on Android Devices – Hello Survivors, Krafton is aware of the issue on Android devices where the game would freeze when dying in Akinta after the 9/22 (Thu) update. They are working to resolve this issue, which will require a new update to be downloaded via the Google Play Store or Samsung Galaxy Store. While they work on this fix, please find details of the issue and methods to resolve this issue below. For future updates on New State Mobile, follow InsideSport.IN.
Check out all of the key locations of the new map Akinta!#NEWSTATEMOBILE #AKINTA pic.twitter.com/VkwN6ogNUC
— NEW STATE MOBILE (@NEWSTATEMOBILE) September 22, 2022
New State Mobile V0.9.39: Krafton addresses Game Freeze Issue in Akinta on Android Devices
[Issue Details]
- Issue
- The game will freeze when dying in the Akinta map.
- Affected Devices
- Android devices that downloaded the 9/22 patch update from the Google Play Store or Samsung Galaxy Store
- Methods to Resolve the Issue: (Please follow the steps below only if the above issue occurs)
- Option 1: Delete NEW STATE MOBILE from your device and reinstall the game from the Google Play Store or Samsung Galaxy Store.
- Option 2: Go to [Settings > Apps > NEW STATE MOBILE > Storage > Clear data] and open NEW STATE MOBILE.
- We recommend that all Survivors who are affected by this issue delete NEW STATE MOBILE from their devices and re-download the updated version from either the Google Play Store or Samsung Galaxy Store.
- Please note that the Settings menus may differ depending on your device.
New State Mobile V0.9.39: Krafton addresses Game Freeze Issue in Akinta on Android Devices
GUEST ACCOUNT ALERT!
If you are logged into NEW STATE MOBILE using a Guest Account, please make sure to link your account before deleting the game or game data.
There is an issue where the screen may freeze while playing in Akinta on Android devices.
If you are experiencing this issue, please follow these steps:
1) Go to ‘Device settings’ > ‘Applications’ > ‘NEW STATE Mobile’ > ‘Storage’
2) Press ‘Clear storage’ and re-open app pic.twitter.com/Ayx9onD9Th— NEW STATE MOBILE (@NEWSTATEMOBILE) September 22, 2022
You will not be able to access/retrieve your account if you delete your game or game data without linking your account. Any updates regarding an issue or the release of a new update with the fix will be posted in this notice. We sincerely apologize for any inconvenience. Thank you for your patience as we work to make the Battlegrounds better!
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