On Monday, September 25th, Krafton rolled out an optional update to fix the crash issue that occurred on certain Android Operating system devices. For those who faced the crash issue, the developer is offering compensation. Please refer below for information regarding compensation for the New State Mobile Crash Issue.
[Crash Issue Compensation Notice]
If you experienced a crash issue from September 15th until before the optional update on September 25th, please submit your inquiry to our customer support using the form provided below. After verification, we plan to provide the appropriate compensation.
- Inquiry Submission Period: Until 11:59 PM, October 6th (UTC)
- Inquiry Form:
- Account ID: You can check by clicking the copy button next to the account ID in Settings under the Basic tab.
- Date and Time when the crash issue occurred:
- Device and OS used during the crash issue :
- Detailed Description:
- Compensation Distribution Date: October 13th (tentative)
If you do not submit your inquiry within the given period, compensation distribution may be difficult. The content and schedule of the event are subject to change.
New State Mobile is a futuristic battle royale game developed by PUBG Studios and published by Krafton. It was released on November 11, 2021, for iOS and Android. The game is set in the year 2051, and features a number of futuristic elements, such as drones, deployable shields, and customizable weapons. New State Mobile features a variety of game modes, including the classic battle royale mode, a team deathmatch mode, and a ranked mode.
The game also features a number of unique features, such as a new movement system that allows players to slide and climb, and a new weapon customization system that allows players to create their own unique weapons.
