Indian and Chennai Super Kings pacer Deepak Chahar has accused Zomato (Prominent food delivery giant) of terming him a liar after which Zomato issued an apology to the CSK all-rounder. On February 24 (Saturday), Deepak Chahar shared a post on X, detailing his woes after placing a food order on Zomato. Deepak Chahar claimed that the app showed the food he ordered as ‘delivered’ even though he hadn’t received it. He further alleged that when he called up Zomato’s customer service, he was told that he was lying.
Zomato and Deepak Chahar had a conversation on social media regarding an order issue as the food delivery giant apologized for the error. “New fraud in India. Ordered food from @zomato and app shows delivered but didn’t receive anything. After calling the customer service they also said that it’s been delivered and m lying. M sure lot of people must be facing same issues. Tag @zomato and tell your story,” wrote Deepak Chahar.
Zomato issues apology to Deepak Chahar
Apologizing on the issue, Zomato replied, “Hi Deepak, we’re deeply concerned about your experience and apologize for any inconvenience. Rest assured, we take such issues seriously and are urgently looking into the matter to ensure a swift resolution.“
Chahar responded to the comment from Zomato and wrote: “Just wanted to highlight this as lot of people face this issue and no proper action is taken giving back the money of the order will not solve the issue. Hunger cannot be compensate with money.“
To this, Zomato Care came up with another response, which read: “We truly understand the seriousness of this situation, Deepak, and are committed to resolving the underlying issue. Your satisfaction is paramount to us. Kindly share a convenient time for our team to connect with you and discuss this. Your cooperation is highly appreciated.“
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