A large number of the Players facing problems with their Free Fire MAX account or anything related to Diamonds or in-game content. For the users, Garena has a Free Fire MAX Help center where players can submit their request for account unban, or anything to Free Fire customer service. To submit a request to Free Fire Customer Service, you can follow these steps:
- Go to the Free Fire Max Help Center: https://ffsupport.garena.com/hc/en-us
- Click on the Submit a new request button.
- Select the Category of your request.
- Enter a Subject for your request.
- Describe your issue in detail in the Description box.
- If you have any screenshots or attachments, you can upload them by clicking on the Attach Files button.
- Once you have completed all the fields, click on the Submit button.
Note: Free Fire Customer Service is only available in English.
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Here are some additional tips for submitting a successful request:
- Be as specific as possible when describing your issue. The more information you can provide, the better the Customer Service team will be able to help you.
- If you are having a technical issue, please include your device model, operating system version, and Free Fire Max version.
- If you are reporting a player, please include the player’s ID and any screenshots or video evidence of the violation.
Once you have submitted your request, you will receive a confirmation email. A Customer Service representative will review your request and respond as soon as possible.
Please note that Free Fire Customer Service has a high volume of requests, so it may take some time to receive a response.
